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Salesforce Certification Dumps Winter '25
Exam Name | Salesforce Certified B2C Solution Architect |
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Format documents | Pdf and Word |
Answers to questions | Questions with Answers correct |
Total Sets | 3 |

About the Salesforce B2C Solution Architect Credential
The Salesforce Certified B2C Solution Architect credential is designed for individuals who have the knowledge, skills, and experience architecting and driving multi-cloud solutions that deliver business value for the customer. Designing, planning, and delivering business value requires knowledge that spans the Salesforce Customer 360 vision and platform.
This credential validates that a B2C Solution Architect can combine guidance from different enterprise architecture viewpoints to create solutions that generate strategic business value for customers, including:
- Business leadership: Guiding companies on a multi-cloud solution journey emphasizing differentiating customer experiences
- Delivery leadership: Driving successful outcomes by advocating for multi-cloud implementation considerations and best practices based on use-case delivery knowledge
- Technical leadership: Selecting the proper multi-cloud product features that best align with a company’s vision and business value goals
This credential is targeted toward individuals who have experience with the following topics.
- Bridging business needs and technical implementations to realize business value for the customer
- Leading overall vision for business solution
- Informing customers and implementation teams about use-case best practices and considerations
- Driving customer experience solutions via prioritized use cases and confirmed customer success criteria
- Guiding implementation teams through multi-cloud integration and testing scenarios
- Designing end-state solution architectures while providing the customer options and a phased approach to reach that end state
- Layering appropriate technology over the designed architecture
- Creating a common language describing multi-cloud use cases and their successful implementation
- Defining best practices for multi-cloud implementations
- Participating in the delivery of the architected solution in order to oversee the implementation and revise or redirect plans as needed
Audience Description: Salesforce Certified B2C Solution Architect
The Salesforce Certified B2C Solution Architect generally has 2-3 years of experience as a Solution Architect. The Salesforce B2C Solution Architect acts as a liaison between business and technology and is responsible for designing, planning, and delivering end-state B2C-centric customer experiences that span multiple products on the Salesforce Customer 360 Platform.
The B2C Solution Architect can:
- Assess the digital maturity of a company/customer to assess what is possible.
- Translate the customer’s vision into the relevant customer experiences and appropriate products that power them to deliver business value.
- Model best practices focusing on multi-cloud customer profile modeling strategies.
- Model customers as humans across their individual multi-cloud profiles.
- Map business use-cases to multi-cloud capabilities.
- Design multi-cloud architectures for Salesforce products that power multi-cloud use-cases, aligning business needs with implementation best practices to deliver business value.
- Articulate trade-offs involved in choosing one solution over another.
- Deliver appropriate multi-cloud solutions focusing on configuration, customization, and cloud-specific constraints that will positively influence implementation delivery and deliver business value.
- Challenge solutions based on current and future utilization of B2C Commerce, Service Cloud, and Marketing Cloud with understanding of design implications.
- Lead solution discovery.
- Align stakeholders on a solution and the business value it generates.
- Serve as the solution owner to ensure business value is realized.
Purpose of This Exam Guide
This exam guide is designed to help candidates evaluate their readiness to pass the Salesforce Certified B2C Solution Architect Exam. This guide provides information about the target audience for the certification exam, recommended training and documentation, and a complete list of exam objectives—all with the intent of helping candidates achieve a passing score. Salesforce highly recommends a combination of on-the-job experience and self-study to maximize the likelihood of passing the exam.